We may earn money or products from the companies mentioned in this post.
Acknowledge, Apologize, Investigate: How Big Brands Combat Online Outrage The Wall Street Journal
If it feels like there is a steady stream of *fresh* outrage over consumer-brand gaffes, it may be because companies have become more adept at managing …
Todd Doyle has been an internet marketer since 1994. Owner of several website domains and several online social profiles, Todd Doyle continues to be at the forefront of all emerging technologies.