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Why Is Customer Service So Bad? Because It’s Profitable. HBR.org Daily
It’s a familiar scenario: A *service* provider fails to live up to your expectations and you feel some restitution may be in order. Yet, when you call customer *service* …
Todd Doyle has been an internet marketer since 1994. Owner of several website domains and several online social profiles, Todd Doyle continues to be at the forefront of all emerging technologies.